A Remote-Access VPN Allows Individual Users To Establish Secure

Foundation-A Remote-Access VPN Allows Individual Users To Establish Secure

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Course Description

This course helps you in defining ITSM Incident Category/Subcategory model. The discussion covers the objectives of the incident classification scheme, as well as guidance on how to best define it.

Topics Covered

  • Incident Categories
  • Incident responses
  • Timelines for responses