Network Operations Specialist

Plans, implements, and operates network services/systems, to include hardware and virtual environments.

Below are the Knowledge, Skills, Abilities and Tasks identified as being required to perform this work role.

CoursesDESCRIPTION
Knowledge of computer networking concepts and protocols, and network security methodologies.
Knowledge of risk management processes (e.g., methods for assessing and mitigating risk).
K0003Knowledge of laws, regulations, policies, and ethics as they relate to cybersecurity and privacy.
K0004Knowledge of cybersecurity and privacy principles.
K0005Knowledge of cyber threats and vulnerabilities.
K0006Knowledge of specific operational impacts of cybersecurity lapses.
K0010Knowledge of communication methods, principles, and concepts that support the network infrastructure.
K0011Knowledge of capabilities and applications of network equipment including routers, switches, bridges, servers, transmission media, and related hardware.
K0029Knowledge of organization’s Local and Wide Area Network connections.
K0038Knowledge of cybersecurity and privacy principles used to manage risks related to the use, processing, storage, and transmission of information or data.
K0049Knowledge of information technology (IT) security principles and methods (e.g., firewalls, demilitarized zones, encryption).
K0050Knowledge of local area and wide area networking principles and concepts including bandwidth management.
K0053Knowledge of measures or indicators of system performance and availability.
K0061Knowledge of how traffic flows across the network (e.g., Transmission Control Protocol [TCP] and Internet Protocol [IP], Open System Interconnection Model [OSI], Information Technology Infrastructure Library, current version [ITIL]).
K0071Knowledge of remote access technology concepts.
K0076Knowledge of server administration and systems engineering theories, concepts, and methods.
K0093Knowledge of telecommunications concepts (e.g., Communications channel, Systems Link Budgeting, Spectral efficiency, Multiplexing).
K0104Knowledge of Virtual Private Network (VPN) security.
K0108Knowledge of concepts, terminology, and operations of a wide range of communications media (computer and telephone networks, satellite, fiber, wireless).
K0111Knowledge of network tools (e.g., ping, traceroute, nslookup)
K0113Knowledge of different types of network communication (e.g., LAN, WAN, MAN, WLAN, WWAN).
K0135Knowledge of web filtering technologies.
K0136Knowledge of the capabilities of different electronic communication systems and methods (e.g., e-mail, VOIP, IM, web forums, Direct Video Broadcasts).
K0137Knowledge of the range of existing networks (e.g., PBX, LANs, WANs, WIFI, SCADA).
K0138Knowledge of Wi-Fi.
K0159Knowledge of Voice over IP (VoIP).
K0160Knowledge of the common attack vectors on the network layer.
K0179Knowledge of network security architecture concepts including topology, protocols, components, and principles (e.g., application of defense-in-depth).
K0180Knowledge of network systems management principles, models, methods (e.g., end-to-end systems performance monitoring), and tools.
K0200Knowledge of service management concepts for networks and related standards (e.g., Information Technology Infrastructure Library, current version [ITIL]).
K0201Knowledge of symmetric key rotation techniques and concepts.
K0203Knowledge of security models (e.g., Bell-LaPadula model, Biba integrity model, Clark-Wilson integrity model).
K0260Knowledge of Personally Identifiable Information (PII) data security standards.
K0261Knowledge of Payment Card Industry (PCI) data security standards.
K0262Knowledge of Personal Health Information (PHI) data security standards.
K0274Knowledge of transmission records (e.g., Bluetooth, Radio Frequency Identification (RFID), Infrared Networking (IR), Wireless Fidelity (Wi-Fi). paging, cellular, satellite dishes, Voice over Internet Protocol (VoIP)), and jamming techniques that enable transmission of undesirable information, or prevent installed systems from operating correctly.
K0287Knowledge of an organization’s information classification program and procedures for information compromise.
K0332Knowledge of network protocols such as TCP/IP, Dynamic Host Configuration, Domain Name System (DNS), and directory services.
K0622Knowledge of controls related to the use, processing, storage, and transmission of data.
IDDESCRIPTION
S0004Skill in analyzing network traffic capacity and performance characteristics.
S0035Skill in establishing a routing schema.
S0040Skill in implementing, maintaining, and improving established network security practices.
S0041Skill in installing, configuring, and troubleshooting LAN and WAN components such as routers, hubs, and switches.
S0056Skill in using network management tools to analyze network traffic patterns (e.g., simple network management protocol).
S0077Skill in securing network communications.
S0079Skill in protecting a network against malware. (e.g., NIPS, anti-malware, restrict/prevent external devices, spam filters).
S0084Skill in configuring and utilizing network protection components (e.g., Firewalls, VPNs, network intrusion detection systems).
S0150Skill in implementing and testing network infrastructure contingency and recovery plans.
S0162Skill in applying various subnet techniques (e.g., CIDR)
S0170Skill in configuring and utilizing computer protection components (e.g., hardware firewalls, servers, routers, as appropriate).
IDDESCRIPTION
A0052Ability to operate network equipment including hubs, routers, switches, bridges, servers, transmission media, and related hardware.
A0055Ability to operate common network tools (e.g., ping, traceroute, nslookup).
A0058Ability to execute OS command line (e.g., ipconfig, netstat, dir, nbtstat).
A0059Ability to operate the organization’s LAN/WAN pathways.
A0062Ability to monitor measures or indicators of system performance and availability.
A0063Ability to operate different electronic communication systems and methods (e.g., e-mail, VOIP, IM, web forums, Direct Video Broadcasts).
A0065Ability to monitor traffic flows across the network.
A0159Ability to interpret the information collected by network tools (e.g. Nslookup, Ping, and Traceroute).
IDDESCRIPTION
T0035Configure and optimize network hubs, routers, and switches (e.g., higher-level protocols, tunneling).
T0065Develop and implement network backup and recovery procedures.
T0081Diagnose network connectivity problem.
T0121Implement new system design procedures, test procedures, and quality standards.
T0125Install and maintain network infrastructure device operating system software (e.g., IOS, firmware).
T0126Install or replace network hubs, routers, and switches.
T0129Integrate new systems into existing network architecture.
T0153Monitor network capacity and performance.
T0160Patch network vulnerabilities to ensure that information is safeguarded against outside parties.
T0200Provide feedback on network requirements, including network architecture and infrastructure.
T0232Test and maintain network infrastructure including software and hardware devices.